Refunds & Returns Policy
We want you to love your scrubs as much as we loved making them. If for any reason you’re not satisfied with your purchase, we’re here to help.
🌸 Returns
Due to the nature of our handmade, personal care products, we do not accept returns once a product has been shipped. However, if your order arrives damaged or incorrect, we’ll gladly make it right.
To be eligible for a return:
Your item must be unused and in its original packaging.
You must initiate the return within 14 days of delivery.
Proof of purchase is required.
💸 Refunds
We do not provide refunds for orders that have already shipped. However, if your product(s) have arrived damaged and the Bloom team approves, you will receive a credit or replacement of equal or lesser value to what you originally purchased.
📦 Damaged or Incorrect Orders
If your item arrives damaged or you received the wrong product, please contact us at info@bloombodyscrubs.com within 7 days of delivery. Please include:
A description of the issue
A photo of the item and packaging
We will send a replacement or provide store credit for the item based on your preference.
❗ Final Sale & Non-Returnable Items
Custom orders
Limited edition drops
Used products
These items are final sale and cannot be returned or refunded.